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Contact 

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SARA HUGO

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CURRENT RESPONSE TIME: 1 to 3 business days

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FAQ

  • What are the ingredients in your wax?
    My wax is made from soy, coconut and food-grade paraffin. It is clean burning, biodegradable and natural so that you can feel good about burning these candles in your home!
  • Candle Club: How does it work?
    Each month you'll receive a new Poppy Mountain Rituals Intention Candle! Your plan will be month-to-month: you will be charged each month on your billing date for the next month's Candle Club box.
  • Candle Club: How can I skip or cancel my box?
    You can skip or cancel your Candle Club box at any time. Simply login to your account to view your account order history page. Find the 'Manage Subscriptions' link under your Account Details. From here you will have the option to skip or cancel your Candle Club box.
  • Candle Club: When is each Intention Candle available?
    Each month's Intention Candle is available for purchase for the duration of each month. Place your orders before the last day of the month if you want the Intention Candle for the following month. For example: February's scent will be available from January 1st to January 31st, March's scent will be available from February 1st to February 28th, etc.
  • Candle Club: When will my order ship?
    Candle Club orders will start shipping on or before the 7th of each month.
  • Candle Club: How will I know what the next month's Intention Candle will be?
    On the first day of each month I will make an announcement on Instagram with the details of the following month's Intention Candle. For example, on January 1st I will post on social media with February's Intention Candle.
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